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Questions and answers
Accessibility
We strive to make our vessels accessible to everyone. The specific features available on each vessel may vary, but they all have a crew that will always go the extra mile to accommodate your needs. If you require assistance, please contact the crew as early as possible, and we will find the best solution for you.
Is the vessel accessible for people with reduced mobility?
Select your connection to be forwarded to the page with the correct information for your route.
Onboard services
Torghatten's vessels vary in size, age, and location throughout Norway. Therefore, the onboard services also vary, and you can visit the route pages to find out what applies to the route you will be traveling on.
What kind of food and beverage offer is available onboard?
This varies, from large cafeterias to vending machines, depending on the vessel and the time of travel. Select your connection to be forwarded to the page with the correct information for your route.
Which ferries have playrooms?
Some of the ferries have dedicated playrooms where the children can enjoy themselves on the way across the fjord, and some of the ferries have toys for the smallest passengers. Select your connection to be forwarded to the page with the correct information for your route.
Tickets and prices
Torghatten operates ferries and high-speed passenger boats in various parts of the country. The routes operated by Torghatten have different contractors depending on their location. Therefore, prices also vary from place to place. You can travel for free in many parts of the country. The price is primarily determined by the contractor and will vary depending on whether you are walking or traveling by vehicle such as a car or truck, as well as depending on your age.
Torghatten Nord Terms of Service
These travel conditions apply when booking tickets on ferries in Torghatten Nord:
- You are responsible for presenting your Booking when boarding.
- If the Booking is not validated upon boarding, you risk having to purchase a new ticket.
- The Booking is only valid for the vehicle and/or persons it is booked for.
- No refund for guaranteed space in case of cancellation (No-Show).
- Park the vehicle in the area marked "Reserved".
- The Booking is only valid for the departure and date it is reserved for. Remember to arrive no later than 45 minutes before departure.
- The place guarantee cannot be refunded, and you can buy a maximum of 2 seat guarantees at the same time.
- For cancellations at least 30 days before the journey: The ticket price minus the reservation fee will be refunded.
- For cancellations between 30 and 14 days before the journey: The portion of the ticket price refunded, will be gradually reduced to 50%.
- If the journey is closer than 14 days away: The ticket price will not be refunded.
Transport conditions are posted on board. The company disclaims all responsibility for loss of life, injury to person, loss/damage to luggage, and delays that the Maritime Law §431 entitles to. Otherwise, the company is liable according to the Maritime Law §418-419.
Lawsuits can only be filed in locations stated in the Maritime Law §429.
What is the ticket price?
This varies between different routes and depends, among other things, on Torghatten's contractor for that specific route and the mode of transportation you are using. Select your connection to be forwarded to the page with the correct information for your route.
Where can I buy tickets for the ferry or high-speed passenger boat?
This varies between different routes and depends on Torghatten's contractor for that specific route. Select your connection to be forwarded to the page with the correct information for your route.
Can I pre-book a spot on the ferry or high-speed passenger boat?
This varies, but on most connections it is not necessary to book a spot in advance. If it is possible to pre-book a spot, you will find information about this on our connection sites. Select your connection to be forwarded to the page with the correct information for your route.
Can I use autopass?
Most routes offer Autopass. Select your connection to be forwarded to the page with the correct information for your route.
To see the price and print a receipt, you can log in to autopassferje.no, where you can view all your trips and have the option to print a receipt.
Other questions
Here we collect other frequently asked questions we receive.
This category does not have any general answers.
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Transport conditions
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Invoice
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